Patient Centered Medical Home

The Family- Professional Partnership

A Medical Home means that:

The primary care physician and other health care providers

  • Know the child’s history
  • Listen to the parents’ and child’s concerns and needs
  • Work in partnership with families to ensure that the medical home and non-medical needs of  the child and family are met
  • Create a trusting, collaborative relationship with the family
  • Treat the child with compassion and understanding
  • Offer a Case Manager / Care Coordinator for our chronic / high risk patients
  • Co-Manage Care with behavioral healthcare providers and other specialties
  • Develop a care plan with the family for their child when needed

The parents and child

  • Are comfortable sharing concerns and questions with the child’s primary care physician and other health care providers
  • Routinely communicate their child’s needs and family priorities to the primary care physician, who promotes communication between the family and other health care providers when necessary

GOALS OF A MEDICAL HOME

Medical Home is based on the need to:

  • Develop ways that families and professionals work in partnership
  • Recognize and respect the abilities one brings to the working relationship
  • Acknowledge trust as necessary to the relationship
  • Favor open communication
  • Create a culturally effective atmosphere
  • Illustrate mutual commitment of families, professionals, and communities to meet the needs of children with special health conditions

MAKE EACH MEDICAL HOME APPOINTMENT WORK FOR YOU!

  • Before the appointment, write down your questions and concerns
  • Pack some comfort items like books, toys, snacks and extra clothes
  • If your child see specialists, ask them to send their reports to your child’s doctor
  • Bring complete medical history including self-referrals, ER visits
  • Bring a list of the medications your child takes regularly to the appointment
  • At the appointment, relax, ask questions and take notes!  Tell your doctor when something is not clear
  • Ask your doctor to explain the care and treatment plan and put it in writing
  • Ask when you should schedule your child’s next appointment
  • After the appointment, put your child’s medical information in one place-ready for the next appointment

A MEDICAL HOME PHYSICIAN Ensures Care That Is:

ACCESSIBLE

  • Care is available 24 hours a day, 7 days a week

FAMILY CENTERED

  • Recognition that the family is the principal caregiver and the center of strength and support for children

CONTINUOUS

  • Same primary pediatric health care professionals are available from infancy through adolescence

COMPREHENSIVE

  • Includes sick and well care as well as education and community referral needs

COORDINATED

  • Families are linked to support, educational, and community based services

COMPASSIONATE

  • Concern for well-being of child and family is expressed and demonstrated

CULTURALLY EFFECTIVE

  • Family’s cultural background is recognized, valued and respected